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Complete legal and support information for Android applications

Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Developer Information

Developer: IngressVC
Contact Email: privacy@ingressvc.com
Address: Available upon request
Privacy Contact: privacy@ingressvc.com

Data We Collect and Process

IngressVC is committed to transparency in our data practices. This privacy policy explains what data our Android applications collect, how we use it, and your rights regarding your personal information.

Personal Data Collection

  • Account Information: When you create an account, we collect your email address, username, and profile information you provide
  • Contact Information: Name, email address, phone number (when voluntarily provided)
  • Communication Data: Messages, feedback, and support requests you send to us
  • Usage Analytics: App usage patterns, feature interactions, session duration, and crash reports
  • Device Information: Device model, Android version, advertising ID, device identifiers
  • Location Data: Precise or approximate location (only with explicit user permission)
  • Photos and Media: Access to camera and photo library (only when required for app functionality)

How We Use Your Data

  • Provide and maintain our app services
  • Improve app functionality and user experience
  • Communicate about app updates, features, and support
  • Analyze usage patterns to enhance our services
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure app security

Third-Party Data Sharing and Providers

We may share your data with the following categories of third parties:

  • Analytics Providers: Google Analytics, Firebase Analytics (for usage insights)
  • Cloud Services: Google Cloud Platform, Amazon Web Services (for data storage and processing)
  • Advertising Partners: Google AdMob (if applicable, with user consent)
  • Payment Processors: Google Play Billing (for in-app purchases)
  • Crash Reporting: Firebase Crashlytics (for app stability)

All third-party providers are required to maintain the same level of data protection as outlined in this policy.

Data Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Data retention periods:

  • Account Data: Until account deletion is requested
  • Usage Data: 24 months maximum
  • Crash Reports: 12 months maximum
  • Support Communications: 3 years maximum

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Consent Withdrawal: Revoke consent for data processing
  • Account Deletion: Permanently delete your account and associated data

To exercise these rights, contact us at privacy@ingressvc.com or use the account deletion feature within the app.

Account Deletion Process

As required by Google Play policies, we provide easy account deletion both within and outside the app:

  • In-App: Go to Settings → Account → Delete Account
  • Web-Based: Visit our account deletion page at ingressvc.com/delete-account
  • Email Request: Send deletion request to privacy@ingressvc.com

Account deletion is permanent and cannot be undone. All associated data will be deleted within 30 days.

Children's Privacy

Our apps comply with COPPA and other children's privacy laws. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided personal information, contact us immediately.

International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

Terms of Service

Effective Date: January 1, 2025

Acceptance of Terms

By downloading, installing, or using our Android applications from Google Play Store, you agree to be bound by these Terms of Service and our Privacy Policy.

License and Usage Rights

IngressVC grants you a limited, non-exclusive, non-transferable license to use our applications on Android devices you own or control, subject to Google Play Terms of Service.

User Accounts and Responsibilities

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the app in compliance with applicable laws
  • Not engage in prohibited activities (spam, harassment, illegal content)

Prohibited Uses

You may not:

  • Reverse engineer, decompile, or modify the application
  • Use the app for unlawful purposes or to violate others' rights
  • Attempt to gain unauthorized access to our systems
  • Distribute malware or engage in fraudulent activities

Google Play Compliance

This agreement incorporates Google Play Terms of Service. In case of conflicts, Google Play terms take precedence for matters related to app distribution and purchases.

Updates and Modifications

We may update our apps and these terms periodically. Continued use after updates constitutes acceptance of new terms.

Termination

We may terminate or suspend your access for violations of these terms. You may delete your account at any time using our account deletion process.

Support Information

Contact Support

For technical support, questions, or concerns about our Android applications:

  • Primary Support: support@ingressvc.com
  • Privacy Inquiries: privacy@ingressvc.com
  • Account Deletion: privacy@ingressvc.com
  • Business Inquiries: business@ingressvc.com
  • Response Time: 24-48 hours during business days

Technical Support

When reporting technical issues, please include:

  1. Android device model and version
  2. App version number
  3. Detailed description of the issue
  4. Steps to reproduce the problem
  5. Screenshots or screen recordings if helpful

Privacy and Data Requests

For privacy-related requests:

  • Data Access: Request a copy of your personal data
  • Data Correction: Update incorrect information
  • Data Deletion: Delete specific data or your entire account
  • Consent Withdrawal: Opt out of data processing activities

All privacy requests will be processed within 30 days as required by applicable privacy laws.

Feedback and Feature Requests

We value your feedback! Send suggestions to feedback@ingressvc.com

Google Play Policy Compliance

Our applications comply with:

  • Google Play Developer Program Policies
  • Android app quality guidelines
  • Data safety requirements
  • Target API level requirements (Android 15/API 35)
  • Privacy policy and data handling requirements

Quick Links

  • Privacy Policy
  • Terms of Service
  • Support
  • Contact Support
  • Privacy Requests
  • Delete Account

Google Play Compliance

✓ Privacy Policy with Developer Details

✓ Data Safety Form Completed

✓ Account Deletion Available

✓ Terms of Service

✓ Support Contact Information

✓ Third-Party Disclosures

✓ Children's Privacy Protection

✓ API Level 35 Target (Android 15)

Recent Policy Updates

2025 Compliance:

  • Photo/video access restrictions (Aug 31, 2025)
  • Android 15 API targeting required
  • Enhanced account deletion process

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support@ingressvc.com